Copyright © 2020
NETcellent System, Inc
4030 Valley Blvd. STE 100
Walnut, CA 91789-0931



 
Frequently Asked Questions

Q. What are the client operating systems supported with ELLIOTT?

A. The following are supported systems:
Windows 7 (all versions) *
Windows 8
Windows 10

* In order to run Windows 7, you will need the Pervasive PSQL v11 or PSQL v12 database engine which is supported by the latest version of Elliott.

Q. What server operating systems are supported with ELLIOTT?

A. The following are supported server platforms:
Windows 2008 Server R2 (64 bit only)
Windows 2012 Server
Windows 2016 Server

Windows 2019 Server **

** You will need to download the latest PSQL v13 service pack from Actian to support Windows 2019.


Q. What database file handlers are supported with ELLIOTT?

A. ELLIOTT Business Software utilizes the PSQL Database Management System. Elliott supports the following PSQL versions:

Elliott Version 8.2 & 8.5 - In addition to PSQL v13, Elliott Version 8 will run with PSQL v11 & 12. Elliott Version 8 does not support PSQL v10 and lower versions.


Q. Can ELLIOTT Business Software run on both a 32 and 64 bit environment?

A .YES, ELLIOTT Business Software supports both 32-bit and 64 bit environments.  



Q. Where can I get a demo of ELLIOTT Business Software?

A. Call us at 1-888-595-3818, or email us at
sales@netcellent.com.


Q. What are maintenance fees?

A. Maintenance fees provide updates and upgrades to users. With our maintenance plan users do not need to worry about upgrading ELLIOTT anymore.  Instead, users will always have the latest ELLIOTT Business Software technologies.  In addition, Elliott maintenance provides free technical phone support and on-line support through the
Elliott Knowledge Base. The maintenance fees are required for all ELLIOTT users and are renewable on an annual basis.


Q. Do maintenance fees include Technical Support Services?

A. Yes, free technical phone support service is included with Elliott maintenance, but consulting support is not. To better understand the support service provided with Elliott maintenance, refer to the Elliott Maintenance Support Policy. You should also speak with your reseller about the support plans they offer.